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Overview

This Privacy Policy describes how Urban Legacy collects, uses, and protects your personal information when you visit or make a purchase from our website.

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1. Information We Collect

We receive, collect, and store any information you enter on our website or provide to us in any other way.

This may include:

• Personal identification information (name, email address, phone number)

• Billing and shipping details

• Payment information (processed securely by third-party payment providers)

• IP address and device information

• Login data and purchase history

• Comments, feedback, and customer support messages

We may also automatically collect non-personal information related to browsing behavior, such as:

• Page response times

• Length of visits

• Page interactions and navigation methods

2. How We Collect Information

We collect personal information when you:

• Place an order on our website

• Contact us via forms or email

• Subscribe to our newsletter

• Interact with our website through cookies and analytics tools

All information is collected fairly and lawfully.

3. Why We Collect Personal Information

We collect personal and non-personal information for the following purposes:

• To provide and operate our services

• To process orders and payments

• To provide customer support and assistance

• To contact users with service-related notifications or promotional messages (when consent is given)

• To create aggregated statistical data to improve our services

• To comply with applicable legal and regulatory obligations

4. How We Store, Use, and Share Information

Our website is hosted on the Wix.com platform.
Wix.com provides us with the online platform that allows us to sell products and services to our customers.

Your data may be stored through Wix.com’s data storage, databases, and general Wix applications.
They store your data on secure servers protected by firewalls.

All direct payment gateways offered by Wix.com and used by Urban Legacy adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, ensuring secure handling of credit card information.

We do not sell or rent your personal information to third parties.

5. Communication With Visitors

We may contact you for the following reasons:

• To notify you regarding your account or order

• To resolve disputes or payment issues

• To provide customer support

• To send updates, promotions, or service messages (only when legally permitted)

We may contact you via:

• Email

• Phone

• SMS (if applicable)

You can opt out of marketing communications at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Improve user experience

• Analyze website performance

• Enable essential site functionality

Third-party services such as Google Analytics or apps from the Wix App Market may place cookies or use other tracking technologies through Wix services. These services have their own privacy policies.

You can manage cookie preferences through your browser settings or via our cookie consent banner.

7. Withdrawing Consent & Your Rights

If you no longer want us to process your personal data, or if you wish to:

• Access

• Correct

• Update

• Delete

any personal information we have about you, please contact us at:

📧 contato@urbanlegacy.store

UK and EU residents have rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.
Changes will take effect immediately upon posting on the website.

We encourage you to review this policy regularly to stay informed about how we protect your information.